Compliance & security
How does the SpeedFusion tunnel handle HIPAA — BAA and audit logs?
SpeedFusion transport is AES-256 encrypted, PHI rides on isolated VLANs behind the firewall, and West Networks signs a BAA for the managed service. InControl’s operational log is an immutable audit trail of every change. Encryption is one control, not the whole of HIPAA — we help you map it to your security program.
What compliance documentation do you provide?
Configuration documentation, the signed BAA, and access to the audit logs, aligned to your organization’s HIPAA security program.
Redundancy for life-critical data?
Optional High-Availability router pairs, dual power, and multi-path bonding mean no single link or component loss interrupts a session — and the West Networks NOC watches it.
Mobile vehicles & fleets
Vehicle power (12/24V), antenna mounting, and EMS/FDA impact?
We use DC-powered MAX units with wide-input and ignition sensing, and roof MAX antennas rated for vibration. The router is IT equipment, not a medical device, so it doesn’t change a medical device’s FDA status — but we coordinate mounting and EMC with your vehicle upfitter.
Fleet management — remote SIM, geofencing, usage alerts?
InControl handles remote SIM/eSIM activation, geofence actions (auto-tag or apply firmware at the depot), and usage and health alerts, with per-vehicle reporting.
What happens in a dead zone or a hospital basement?
Multi-carrier plus Starlink diversity covers most gaps; where all RF is dead, hot failover holds the session and reconnects seamlessly on return. Parked at a facility, Wi-Fi-as-WAN can piggyback the building’s network.
Clinical workflows & bandwidth
Enough bandwidth for mammography tomosynthesis and PACS uploads?
Large studies are hundreds of MB to GB: we bond multiple 5G plus Starlink for aggregate uplink, schedule bulk PACS as a background class, and keep telehealth on a smoothed priority path. This is the same architecture that first put field 2D/3D mammography online.
Example: a real-time ultrasound or ECG consult from a moving vehicle?
Put the ultrasound/ECG stream on a WAN-smoothing sub-tunnel for zero-drop real time and imaging uploads on the bonding tunnel. The consult stays connected across cell handoffs while the vehicle moves.
Integrating EHR / telehealth platforms (Zoom, medical apps)?
Transport-agnostic — put the endpoint behind the router and prioritize it with SaaS-aware outbound policy (e.g., smoothing for the live video visit) so clinical apps always get the best path.
Still have a question? Talk to a West Networks engineer — we design and NOC-manage these networks every day. Want the deeper theory? See Peplink University.